Terms of Service

Last updated: 29 June 2026

1. Acceptance of Terms

By accessing or using SkyStudy ATPL (“the Service”), operated by SkyStudy (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The operator's identity and establishment details are set out on our Legal Notice page.

2. Description of Service

SkyStudy ATPL is an online study platform for Airline Transport Pilot Licence (ATPL) theoretical knowledge examination preparation. The Service provides practice questions, timed exam mode, progress analytics, and study tools.

The Service is an educational revision aid only. It is not flight-operations software, not dispatch software, not a navigation tool, and not professional, legal, medical, or training-authority advice.

Specific features, content depth, analytics, offline capabilities, community surfaces, and subject coverage may vary by subscription plan, device, browser support, release stage, maintenance state, and future product changes.

3. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration.

4. Subscription & Payment Terms

4.1 Free Tier

The free tier provides limited access to practice questions (50 per subject). Free accounts do not have access to timed exam mode, spaced repetition, or full analytics.

4.2 Paid Subscriptions

Paid subscriptions are available in 3-month, 6-month, and 12-month durations, as well as single-subject access. Prices are displayed in EUR on the subscription page and are charged via Stripe.

• Subscriptions are billed upfront for the selected duration
• 7-day free trial is available for new subscribers on multi-month plans
• Subscriptions auto-renew at the end of each period unless cancelled
• You may cancel at any time via the billing portal, and access continues until the end of the paid period
• EU consumers have a 14-day right of withdrawal. Because the Service is digital content available immediately, at checkout you are asked to expressly consent to immediate access and to acknowledge that you thereby lose the 14-day withdrawal right for that digital content, as permitted by Article 16(m) of Directive 2011/83/EU. If you do not give that consent, your withdrawal right is preserved. See Refunds & Withdrawal Rights for full details

4.3 Refunds

Refund requests are handled in line with applicable consumer law and any mandatory rights that apply to your purchase. Contact support for refund requests and include the purchase email used at checkout. Our full refund and withdrawal terms, including how to exercise the 14-day right, are set out on the Refunds & Withdrawal Rights page.

4.4 Promotional Codes

Promotional codes and coupons are subject to their specific terms and expiration dates. They cannot be combined unless explicitly stated.

5. Acceptable Use

You agree not to:

• Share, redistribute, or commercially exploit our question content
• Attempt to extract or scrape questions or explanations from the Service
• Use automated tools (bots, scrapers) to access the Service
• Impersonate other users or misrepresent your identity
• Interfere with the Service's operation or security
• Share your account credentials with others
• Post unlawful, abusive, defamatory, infringing, or misleading community content
• Upload official exam questions, confidential training material, or third-party content you do not have the right to share
• Use the Service for flight operations, navigation, dispatch, maintenance, medical, legal, or other safety-critical decisions

6. User Content & Community Areas

If you submit explanations, comments, replies, reports, or other content, you keep ownership of what you create, but you grant us a non-exclusive, worldwide, royalty-free licence (sublicensable only to the service providers who host and deliver the Service on our behalf) to host, store, display, reproduce, adapt for formatting, moderate, and remove that content as needed to operate, secure, and improve the Service. This licence ends when you delete the content or your account, except that it survives for copies already shared with other users and to the extent we must retain content to comply with law or resolve a dispute.

We may remove or restrict access to community content that violates these Terms, creates legal risk, or harms other users or the integrity of the platform.

Community explanations, comments, sightings, and votes are user-generated study discussion. They are not professional aviation advice and may be incomplete, outdated, or incorrect. You are responsible for checking official sources before relying on any community contribution.

6.1 Reporting Content (Notice and Action)

If you believe content on the Service is illegal, infringing, or breaks these Terms, you can flag it for review. Signed-in users can use the in-app report option on a question or its discussion; that report goes into our moderation queue, and a moderator reviews it and notifies the reporter of the outcome. Anyone, including users, non-users, and public authorities, can also send a notice to our designated contact point at to2000bv@gmail.com. Please describe the content, where it appears, and why it should be removed, so we can act.

We review notices and may remove or restrict content, or take no action if a report is unfounded. If we remove your content or restrict your account, you can contest the decision by replying to the notice you receive or by writing to the same address, and we will review it. Nothing here limits any rights you have under the EU Digital Services Act or other applicable law.

7. Intellectual Property

All content on SkyStudy, including questions, explanations, images, diagrams, and software, is our intellectual property or used under licence. You may not copy, reproduce, or distribute any content without written permission.

Questions based on EASA/LBA learning objectives reference publicly available syllabi. Our original question formulations, explanations, and annotations are proprietary. Official-source learning-objective text remains attributable to its original public source and is not claimed as SkyStudy-owned text. See our Official Sources & Attribution page for source families, attribution details, and the no-endorsement statement.

8. Service Availability, Accuracy & Liability

SkyStudy is provided “as is” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that content is free from inaccuracies.

We do not guarantee uninterrupted availability of any particular feature, question count, explanation set, subject depth, exam-mode configuration, analytics surface, offline pack, community workflow, or future roadmap item. Features may be added, changed, limited, paused, or removed at our discretion or because of technical, legal, licensing, provider, or operational constraints.

Offline mode is provided for convenience and depends on your browser, device storage, service worker support, and local cache retention. Clearing browser data, changing devices, private browsing, or browser storage limits may remove offline packs or unsynced local answers.

You remain responsible for checking official EASA, NAA, ATO, aircraft, and training materials before relying on any content for exams, training, or operational decision-making. Passing results, exam readiness indicators, and explanations inside SkyStudy are informational only and do not guarantee any examination outcome or licence result.

Any study recommendations, weak-area flags, review timing, exam-mode scores, analytics summaries, explanations, comments, and community content are informational only. They are not a substitute for official materials, instructor guidance, or your own independent review.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profit, revenue, data, goodwill, or opportunity. Our total liability for claims arising from the Service is limited to the amount you paid us for the Service during the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable consumer or other mandatory law.

9. Account Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time from your account settings. See our Privacy Policy for details on data deletion.

We may also restrict access, remove content, or preserve records where reasonably necessary to investigate abuse, prevent fraud, comply with law, enforce these Terms, or protect other users.

10. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of Romania (EU member state). Any disputes shall be resolved in the courts of Romania, subject to EU consumer protection regulations that may provide additional rights, including the mandatory consumer-protection law of your country of residence in the EU.

12. Minimum Age

The Service is intended for users aged 16 or over. You may not create an account or use the Service if you are under 16. By using the Service you confirm that you are at least 16 years old. If we learn that an account belongs to someone under 16, we may suspend or delete it. See our Privacy Policy for how we handle data relating to age.

13. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SkyStudy and its officers, employees, contractors, licensors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• your use of the Service or any content you access through it in violation of these Terms;
• any content you submit, post, transmit, or make available through the Service, including community explanations, comments, reports, or notes;
• your infringement of any intellectual property, privacy, or other right of any person or entity; or
• your breach of any representation, warranty, or obligation under these Terms.

We reserve the right to assume exclusive control of the defence of any matter otherwise subject to your indemnification, in which case you agree to co-operate with our defence of that claim at your own cost. Nothing in this section limits any non-excludable right you may have under applicable EU consumer or mandatory law.

14. Third-Party Service Dependencies

The Service depends on third-party infrastructure and service providers. We are not responsible for any unavailability, data loss, latency, errors, security incidents, or policy changes caused by or attributable to these providers, including but not limited to:

• Stripe, payment processing, billing portal, and subscription management;
• Supabase, database hosting, authentication, and file storage;
• Upstash, rate limiting and caching infrastructure;
• Vercel, application hosting, edge network, and serverless compute;
• Resend, transactional and account email delivery;
• Cloudflare, bot protection, anti-abuse verification (Turnstile), and CDN services;
• Sentry, error monitoring and diagnostic telemetry;
• NOAA / aviationweather.gov, public weather data (METAR, TAF) shown on airport weather pages; and
• your own internet service provider, browser, device, or network connection.

We will make reasonable efforts to communicate planned maintenance or known outages that affect the Service, but we cannot guarantee continuity of any third-party service. Where a provider's outage, policy change, or decision to discontinue a service forces us to modify or remove a feature, we are not liable for any resulting loss or inconvenience. Our liability in such cases remains subject to the cap and mandatory-law savings set out in Section 8.

15. Force Majeure

We will not be in breach of these Terms, and will not be liable to you, for any delay or failure to perform our obligations to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to: acts of God; natural disasters; pandemic or epidemic; war, civil unrest, or terrorism; government orders, sanctions, or regulatory action; power failures; widespread internet or telecommunications outages; actions or failures of third-party service providers listed in Section 14; cyberattacks or denial-of-service events directed at us or our providers; or any other cause genuinely outside our reasonable control.

If such an event occurs, we will notify you as soon as reasonably practicable and will resume performance as soon as the circumstances allow. If the event continues for more than 90 consecutive days and you have a paid subscription, you may contact us to request a pro-rated credit or early cancellation under Section 4.3, subject to applicable consumer law.

16. Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, void, or unenforceable under applicable law, that provision will be severed from these Terms to the minimum extent necessary. The remaining provisions will continue in full force and effect. Where a severed provision was fundamental to the allocation of risk between you and us, we will negotiate in good faith a lawful replacement provision that, as nearly as possible, achieves the same commercial intent.

Specifically, if any limitation of liability or disclaimer of warranty in Section 8 is found unenforceable in respect of a claim by an EU consumer, that limitation will be modified to the minimum extent required by mandatory EU or Romanian consumer law, and all other limitations will remain in effect.

17. Entire Agreement; No Waiver

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SkyStudy regarding your use of the Service and supersede all prior negotiations, representations, warranties, and understandings, whether oral or written, relating to the same subject matter.

Marketing materials, roadmap references, feature previews, blog posts, and social-media content describe the Service in general terms and do not form part of this agreement unless expressly incorporated in writing by a named SkyStudy representative.

Our failure or delay in exercising any right or remedy under these Terms on any occasion does not constitute a waiver of that right or remedy on any other occasion, and does not prevent us from exercising that right or remedy in the future. A waiver is only effective if given in writing and signed by an authorised representative of SkyStudy.

18. Assumption of Risk; No Guarantee of Examination or Licence Outcome

SkyStudy is a study aid. It is not an approved course, does not confer any qualification, and does not satisfy any requirement of any National Aviation Authority, Approved Training Organisation, or examination body.

You use the Service entirely at your own risk. In particular, you acknowledge and accept that:

• passing rates, readiness scores, weak-area indicators, spaced repetition schedules, and progress analytics within SkyStudy are informational estimates only and are not a prediction, guarantee, or warranty of performance on any official EASA, NAA, or ATO examination;
• the question bank may contain inaccuracies, outdated information, or differences from current official learning objectives; you are responsible for verifying all content against official EASA publications and your ATO materials before relying on it;
• study decisions, exam entry timing, subject order, and revision strategy are entirely your own responsibility; SkyStudy provides no professional educational, instructional, or advisory services; and
• no use of SkyStudy, however extensive, guarantees obtaining any pilot licence, rating, type certificate, or any professional or career outcome.

We expressly disclaim all liability for examination failures, resubmission costs, ATO fees, postponed study programmes, or any direct or indirect harm arising from your reliance on the Service as a sole or primary source of examination preparation. Nothing in this section limits any non-excludable right you may have under applicable EU consumer or mandatory law.

19. Beta Service; No Service-Level Guarantee

The Service is currently provided in a free public beta phase for evaluation purposes. As such:

• We make no commitment to any level of uptime, availability, response time, or service continuity. There is no service-level agreement (SLA) of any kind.
• Features, question counts, analytics surfaces, and other functionality may be added, changed, paused, limited, or removed at any time without prior notice, except where notice is required by applicable law.
• The Service may be discontinued in whole or in part at any time. If the Service is permanently discontinued, we will make reasonable efforts to notify active users in advance and, where applicable, provide a pro-rated refund for unused paid subscription time under Section 4.3.
• Data retention follows our Privacy Policy (Section 5). We do not guarantee data retention beyond the periods stated there. We strongly recommend that you export your study data periodically using the data-export feature in your account settings.
• Free-tier and beta users understand that the free offering may be modified, restricted, or concluded at any time and that continued free access is not guaranteed beyond the current beta period.

Nothing in this section affects any non-excludable consumer rights that apply to a paid subscription you have purchased.

20. Contact

Questions about these Terms, or legal and content notices, can be sent to to2000bv@gmail.com. Our provider identification and establishment details are on the Legal Notice page.