Terms of Service

Last updated: 13 August 2026

1. Acceptance of Terms

By accessing or using SkyStudy ATPL (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. Your contract is with the individual operator of SkyStudy, established in Romania and identified on the Legal Notice page (“we”, “us”, or “our”); SkyStudy is a brand name, not a legal person. The full identity and establishment details of the trader are set out on our Legal Notice page.

When you create an account you confirm that you are at least 16 years old and accept these Terms by ticking the acceptance box or, for sign-in with Google, by continuing after the displayed notice. We record the date, time, and version of the Terms you accepted.

2. Description of Service

SkyStudy ATPL is an online study platform for Airline Transport Pilot Licence (ATPL) theoretical knowledge examination preparation. The Service provides practice questions, timed exam mode, progress analytics, and study tools.

The Service is an educational revision aid only. It is not flight-operations software, not dispatch software, not a navigation tool, and not professional, legal, medical, or training-authority advice.

Specific features, content depth, analytics, offline capabilities, community surfaces, and subject coverage may vary by subscription plan, device, browser support, release stage, maintenance state, and future product changes.

3. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration.

4. Subscription & Payment Terms

4.1 Free Tier

The ATPL question bank is free to use during the public beta. When the beta ends, the free tier provides limited access to practice questions (50 per subject), and free accounts do not have access to timed exam mode, spaced repetition, or full analytics.

Some features are sold separately from the ATPL subscription and are not covered by the free tier. Section 4.3 covers those.

SkyStudy also publishes a library of free tools outside the ATPL question bank, such as calculators, decoders, planners and practice trainers. Those tools are free to use at the time you use them. Which tools are offered free of charge can change: a tool that is free today may later move to a paid plan, and no individual tool is guaranteed to remain free. Where a tool that was previously free becomes paid, we will publish notice on that tool's page before the change takes effect, and use of the tool while it was free will not be charged for retroactively.

4.2 Paid Subscriptions

Paid subscriptions are available in 1-month, 3-month, 6-month, and 12-month billing periods, as well as single-subject access. Prices are displayed in EUR on the subscription page and are charged via Stripe. The name of a plan describes its billing period, not an end date: every plan renews automatically until you cancel it.

• Subscriptions are billed upfront for the selected period
• 7-day free trial is available for new subscribers on multi-month plans
• Subscriptions renew automatically at the end of each period unless cancelled. The renewal amount, how often it happens, and how to stop it are shown on the plan itself, immediately above the button, before you pay
• You may cancel at any time via the billing portal on your subscription page. Cancelling stops the next charge, access continues until the end of the period already paid for, and there is no cancellation fee and no minimum term beyond the period you are in
• EU consumers have a 14-day right of withdrawal, and on a subscription you keep it. A subscription is an ongoing digital service rather than a one-off delivery, so we do not ask you to give that right up: at checkout you confirm only that you want your access to start straight away, during the withdrawal period. The right ends once the period you paid for has been supplied in full. You can withdraw online at any time from Withdraw from your contract, and on a first purchase inside 14 days the refund is issued automatically. See Refunds & Withdrawal Rights for full details

4.3 One-Time Purchases

Some features are sold as a single payment rather than a subscription. The ICAO English Pro course is one of these. A one-time purchase does not renew, is not billed again, and gives access to the feature it was bought for. Its price and the VAT position are shown before you pay. Buying a one-time feature does not give access to the ATPL subscription tiers, and an ATPL subscription does not include features that are sold separately.

EU consumers have the same 14-day right of withdrawal on a one-time purchase as on a subscription. Because these features are digital content available immediately, at checkout you are asked to expressly consent to immediate access and to acknowledge that you thereby lose the 14-day withdrawal right, as permitted by Article 16(m) of Directive 2011/83/EU. If you do not give that consent, your withdrawal right is preserved.

4.4 Refunds

Refund requests are handled in line with applicable consumer law and any mandatory rights that apply to your purchase. Contact support for refund requests and include the purchase email used at checkout. Our full refund and withdrawal terms, including how to exercise the 14-day right, are set out on the Refunds & Withdrawal Rights page.

4.5 Promotional Codes

Promotional codes and coupons are subject to their specific terms and expiration dates. They cannot be combined unless explicitly stated.

5. Acceptable Use

You agree not to:

• Share, redistribute, or commercially exploit our question content
• Attempt to extract or scrape questions or explanations from the Service
• Use automated tools (bots, scrapers) to access the Service
• Impersonate other users or misrepresent your identity
• Interfere with the Service's operation or security
• Share your account credentials with others
• Post unlawful, abusive, defamatory, infringing, or misleading community content
• Upload official exam questions, confidential training material, or third-party content you do not have the right to share
• Use the Service for flight operations, navigation, dispatch, maintenance, medical, legal, or other safety-critical decisions

6. User Content & Community Areas

If you submit explanations, comments, forum threads and replies, reports, or other content, you keep ownership of what you create, but you grant us a non-exclusive, worldwide, royalty-free licence (sublicensable only to the service providers who host and deliver the Service on our behalf) to host, store, display, reproduce, adapt for formatting, moderate, and remove that content as needed to operate, secure, and improve the Service. This licence ends when you delete the content or your account, except that it survives for copies already shared with other users and to the extent we must retain content to comply with law or resolve a dispute.

We may remove or restrict access to community content that violates these Terms, creates legal risk, or harms other users or the integrity of the platform.

The community forum is public. Anyone can read forum threads and replies without an account, and search engines may index them, so do not post anything you would not want to be public. Posting requires a free account, and your posts appear under your community display name rather than your real name. We may pin, lock, hide, move, or remove threads and replies to keep the forum useful and within these Terms. Because a discussion can contain other people's replies, a thread or reply you wrote may stay visible after you delete your account, shown as written by a former member rather than by you.

Community explanations, comments, sightings, and votes are user-generated study discussion. They are not professional aviation advice and may be incomplete, outdated, or incorrect. You are responsible for checking official sources before relying on any community contribution.

Some staff replies in community areas are drafted with AI assistance, reviewed, and labelled as AI-assisted. They are informational study help, not professional, legal, or training advice.

6.1 Reporting Content (Notice and Action)

If you believe content on the Service is illegal, infringing, or breaks these Terms, you can flag it for review. Signed-in users can use the in-app report option on a question or its discussion; that report goes into our moderation queue, and a moderator reviews it and notifies the reporter of the outcome. Anyone, including users, non-users, and public authorities, can also send a notice to our designated contact point at to2000bv@gmail.com. Please describe the content, where it appears, and why it should be removed, so we can act. For a checklist of what to include in an intellectual-property notice, see the IP and Content Complaints page.

Job listings have their own control. Every vacancy page carries a “Report this listing” button that needs no account, so a pilot who spots a fake vacancy can tell us without signing up first. Section 6.3 sets out what happens next.

We review notices and may remove or restrict content, or take no action if a report is unfounded. If we remove your content or restrict your account, you can contest the decision by replying to the notice you receive or by writing to the same address, and we will review it. Nothing here limits any rights you have under the EU Digital Services Act or other applicable law.

How moderation decisions are made

Reports are triaged partly automatically. Once a piece of content reaches a set number of reports, or receives a single report in a higher-severity category, it is hidden automatically before a human moderator has looked at it. A moderator then reviews that decision afterward, and if you believe content was hidden in error, you can reply to the moderation notice you receive to contest it.

6.2 Employer Job Submissions

Anyone can propose a pilot vacancy through our posting form without an account. This section applies to you if you do. Listing is free, and it stays free: we charge no fee to advertise a vacancy and no fee to any candidate. We are not a recruitment agency and not an employment intermediary. We do not screen, vet, or endorse employers, we never handle an application, and we never contact a candidate on an employer's behalf. A published listing links to the employer's own application page and does nothing else.

By submitting a vacancy you warrant that:

• you are authorised by the operator named in the submission to advertise the role;
• no fee of any kind is charged to a candidate to be considered, selected, or employed, including application, assessment, visa, or agency fees, and including any contribution to type-rating or line training costs that is not stated plainly in the advert itself;
• the vacancy is genuine, currently open, and accurately described;
• any age, nationality, or comparable criterion you state is your own requirement and is lawful where you are hiring. Criteria of that kind are lawful in some countries and unlawful in others, including across the EU. We publish them attributed to you, we do not adopt them as our own editorial requirements, and we may decline a submission that states one.

You keep ownership of the text you submit and grant us the same licence as clause 6 above so we can host, format, moderate, and display it. Nothing you submit is published automatically. Every submission is held for review, checked by automated rules and an automated content screen, and then read and decided by a person. Those automated checks flag a submission for that person and never publish, refuse, or rank anything by themselves. If we decline, we email you the specific reason and you may reply to contest it or send a corrected version. We may remove a listing at any time, and we will normally do so on request from the operator concerned or when a vacancy has closed.

6.3 The Pilot Jobs Board

Our jobs board lists flight-deck vacancies from two sources: adverts published on operators' own careers pages, which we summarise in our own words and link out to, and vacancies submitted to us under section 6.2. This section applies to everyone who reads the board, whether or not you have an account.

We are not a recruitment agency and we are not an employment intermediary. We do not place workers, in Romania or anywhere else. What we do is publish information and link to the operator's own application page. Specifically, and this is what that distinction rests on:

• we never charge a candidate a fee, of any kind, at any stage, and we never will;
• we never charge an employer a fee to list a vacancy, so no operator pays for placement, ranking, or prominence on the board;
• we never receive, forward, or handle an application, a CV, or a document. You apply on the operator's site, directly to them;
• we never contact an operator on your behalf, never represent you to anyone, and never present ourselves as your recruiter or agent;
• we take no commission, introduction fee, or success fee from anyone for anything on this board.

Listings are informational. Hiring requirements change without notice and an advert can be out of date or withdrawn before we notice. We do not screen, vet, endorse, or verify employers, and a vacancy appearing here is not a statement by us that it is genuine, current, or suitable for you. Always check the vacancy on the operator's own official site before you apply, and never pay anyone to be considered for a flying job.

Operator names and trademarks belong to their owners. We name them factually, to describe published hiring requirements, and we are not affiliated with, endorsed by, a partner of, or an agent for any of them.

Where a listing states an age limit, a nationality requirement, or a comparable criterion, that is the operator's own stated requirement and not ours. Criteria of that kind are lawful in some countries and unlawful in others, including across the EU. We publish them attributed to the operator, we do not adopt them as our own, and we never apply them to you or use them to decide what you are shown.

Reporting a listing. Every vacancy page carries a “Report this listing” control, and you do not need an account to use it. You can also write to to2000bv@gmail.com. We read every report and a person decides each one; nothing is taken down automatically. Suspected recruitment fraud and any demand for money from a candidate are treated as urgent. If we remove a listing we record why and, where we have a contact for whoever supplied it, we send them that reason and a route to contest it. See section 6.1 and the IP and Content Complaints page.

7. Intellectual Property

All content on SkyStudy, including questions, explanations, images, diagrams, and software, is our intellectual property or used under licence. You may not copy, reproduce, or distribute any content without written permission.

Questions based on EASA/LBA learning objectives reference publicly available syllabi. Our original question formulations, explanations, and annotations are proprietary. Official-source learning-objective text remains attributable to its original public source and is not claimed as SkyStudy-owned text. See our Official Sources & Attribution page for source families, attribution details, and the no-endorsement statement.

8. Service Availability, Accuracy & Liability

SkyStudy is provided “as is” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that content is free from inaccuracies.

We do not guarantee uninterrupted availability of any particular feature, question count, explanation set, subject depth, exam-mode configuration, analytics surface, offline pack, community workflow, or future roadmap item. Features may be added, changed, limited, paused, or removed at our discretion or because of technical, legal, licensing, provider, or operational constraints.

Offline mode is provided for convenience and depends on your browser, device storage, service worker support, and local cache retention. Clearing browser data, changing devices, private browsing, or browser storage limits may remove offline packs or unsynced local answers.

You remain responsible for checking official EASA, NAA, ATO, aircraft, and training materials before relying on any content for exams, training, or operational decision-making. Passing results, exam readiness indicators, and explanations inside SkyStudy are informational only and do not guarantee any examination outcome or licence result.

Any study recommendations, weak-area flags, review timing, exam-mode scores, analytics summaries, explanations, comments, and community content are informational only. They are not a substitute for official materials, instructor guidance, or your own independent review.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profit, revenue, data, goodwill, or opportunity. Our total liability for claims arising from the Service is limited to the amount you paid us for the Service during the 12 months before the event giving rise to the claim.

To the maximum extent permitted by applicable law, any claim arising out of or relating to the Service must be brought within twelve months of the event giving rise to it. This does not affect mandatory limitation periods under applicable consumer law, which remain unchanged, and does not apply where prohibited.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable consumer or other mandatory law.

9. Account Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time from your account settings. See our Privacy Policy for details on data deletion.

We may also restrict access, remove content, or preserve records where reasonably necessary to investigate abuse, prevent fraud, comply with law, enforce these Terms, or protect other users.

10. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use after changes constitutes acceptance.

11. Governing Law, Complaints and Dispute Resolution

These terms are governed by the laws of Romania (EU member state). Any disputes shall be resolved in the courts of Romania, subject to EU consumer protection regulations that may provide additional rights, including the mandatory consumer-protection law of your country of residence in the EU. Nothing here removes a consumer's right to bring proceedings in the courts of their own place of residence where the law gives them that right.

Our complaint procedure. Send any complaint to to2000bv@gmail.com, or, if you have an account, from the feedback page inside the app. We answer within 30 days and tell you the outcome in writing.

If we cannot resolve it. If you are a consumer and your complaint to us was not resolved, you may take the dispute to the alternative dispute resolution system (SAL) coordinated by the Romanian consumer protection authority ANPC, at reclamatiisal.anpc.ro, or complain to ANPC directly at anpc.ro. Using SAL is voluntary, and it does not affect your right to go to court. We have not undertaken in advance to use any single named dispute resolution body. The full routes, including the equivalent bodies for consumers resident in other EU countries, are listed on our Legal Notice page.

12. Minimum Age

The Service is intended for users aged 16 or over. You may not create an account or use the Service if you are under 16. By using the Service you confirm that you are at least 16 years old. If we learn that an account belongs to someone under 16, we may suspend or delete it. See our Privacy Policy for how we handle data relating to age.

13. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the individual operator of SkyStudy, established in Romania and identified on the Legal Notice page and its officers, employees, contractors, licensors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• your use of the Service or any content you access through it in violation of these Terms;
• any content you submit, post, transmit, or make available through the Service, including community explanations, comments, reports, or notes;
• your infringement of any intellectual property, privacy, or other right of any person or entity; or
• your breach of any representation, warranty, or obligation under these Terms.

We reserve the right to assume exclusive control of the defence of any matter otherwise subject to your indemnification, in which case you agree to co-operate with our defence of that claim at your own cost. Nothing in this section limits any non-excludable right you may have under applicable EU consumer or mandatory law.

14. Third-Party Service Dependencies

The Service depends on third-party infrastructure and service providers. We are not responsible for any unavailability, data loss, latency, errors, security incidents, or policy changes caused by or attributable to these providers, including but not limited to:

• Stripe, payment processing, billing portal, and subscription management;
• Supabase, database hosting, authentication, and file storage;
• Upstash, rate limiting and caching infrastructure;
• Vercel, application hosting, edge network, and serverless compute;
• Resend, transactional and account email delivery;
• Cloudflare, bot protection, anti-abuse verification (Turnstile), and CDN services;
• Sentry, error monitoring and diagnostic telemetry;
• NOAA / aviationweather.gov, public weather data (METAR, TAF) shown on airport weather pages; and
• your own internet service provider, browser, device, or network connection.

We will make reasonable efforts to communicate planned maintenance or known outages that affect the Service, but we cannot guarantee continuity of any third-party service. Where a provider's outage, policy change, or decision to discontinue a service forces us to modify or remove a feature, we are not liable for any resulting loss or inconvenience. Our liability in such cases remains subject to the cap and mandatory-law savings set out in Section 8.

15. Force Majeure

We will not be in breach of these Terms, and will not be liable to you, for any delay or failure to perform our obligations to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to: acts of God; natural disasters; pandemic or epidemic; war, civil unrest, or terrorism; government orders, sanctions, or regulatory action; power failures; widespread internet or telecommunications outages; actions or failures of third-party service providers listed in Section 14; cyberattacks or denial-of-service events directed at us or our providers; or any other cause genuinely outside our reasonable control.

If such an event occurs, we will notify you as soon as reasonably practicable and will resume performance as soon as the circumstances allow. If the event continues for more than 90 consecutive days and you have a paid subscription, you may contact us to request a pro-rated credit or early cancellation under Section 4.3, subject to applicable consumer law.

16. Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, void, or unenforceable under applicable law, that provision will be severed from these Terms to the minimum extent necessary. The remaining provisions will continue in full force and effect. Where a severed provision was fundamental to the allocation of risk between you and us, we will negotiate in good faith a lawful replacement provision that, as nearly as possible, achieves the same commercial intent.

Specifically, if any limitation of liability or disclaimer of warranty in Section 8 is found unenforceable in respect of a claim by an EU consumer, that limitation will be modified to the minimum extent required by mandatory EU or Romanian consumer law, and all other limitations will remain in effect.

17. Entire Agreement; No Waiver

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SkyStudy regarding your use of the Service and supersede all prior negotiations, representations, warranties, and understandings, whether oral or written, relating to the same subject matter.

Marketing materials, roadmap references, feature previews, blog posts, and social-media content describe the Service in general terms and do not form part of this agreement unless expressly incorporated in writing by a named SkyStudy representative.

Our failure or delay in exercising any right or remedy under these Terms on any occasion does not constitute a waiver of that right or remedy on any other occasion, and does not prevent us from exercising that right or remedy in the future. A waiver is only effective if given in writing and signed by an authorised representative of SkyStudy.

18. Assumption of Risk; No Guarantee of Examination or Licence Outcome

SkyStudy is a study aid. It is not an approved course, does not confer any qualification, and does not satisfy any requirement of any National Aviation Authority, Approved Training Organisation, or examination body.

You use the Service entirely at your own risk. In particular, you acknowledge and accept that:

• passing rates, readiness scores, weak-area indicators, spaced repetition schedules, and progress analytics within SkyStudy are informational estimates only and are not a prediction, guarantee, or warranty of performance on any official EASA, NAA, or ATO examination;
• the question bank may contain inaccuracies, outdated information, or differences from current official learning objectives; you are responsible for verifying all content against official EASA publications and your ATO materials before relying on it;
• study decisions, exam entry timing, subject order, and revision strategy are entirely your own responsibility; SkyStudy provides no professional educational, instructional, or advisory services; and
• no use of SkyStudy, however extensive, guarantees obtaining any pilot licence, rating, type certificate, or any professional or career outcome.

We expressly disclaim all liability for examination failures, resubmission costs, ATO fees, postponed study programmes, or any direct or indirect harm arising from your reliance on the Service as a sole or primary source of examination preparation. Nothing in this section limits any non-excludable right you may have under applicable EU consumer or mandatory law.

19. Beta Service; No Service-Level Guarantee

The Service is currently provided in a public beta phase. The ATPL question bank is free to use during the beta. As such:

• We make no commitment to any level of uptime, availability, response time, or service continuity. There is no service-level agreement (SLA) of any kind.
• Features, question counts, analytics surfaces, and other functionality may be added, changed, paused, limited, or removed at any time without prior notice, except where notice is required by applicable law.
• The Service may be discontinued in whole or in part at any time. If the Service is permanently discontinued, we will make reasonable efforts to notify active users in advance and, where applicable, provide a pro-rated refund for unused paid subscription time under Section 4.3.
• Data retention follows our Privacy Policy (Section 5). We do not guarantee data retention beyond the periods stated there. We strongly recommend that you export your study data periodically using the data-export feature in your account settings.
• Free-tier and beta users understand that the free offering may be modified, restricted, or concluded at any time and that continued free access is not guaranteed beyond the current beta period.

Nothing in this section affects any non-excludable consumer rights that apply to a paid subscription you have purchased.

20. Contact

Questions about these Terms, or legal and content notices, can be sent to to2000bv@gmail.com. Our provider identification and establishment details are on the Legal Notice page.