Terms of Service

Last updated: 5 September 2026

1. Acceptance of Terms

By accessing or using SkyStudy ATPL (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. Your contract is with the individual operator of SkyStudy, established in Romania and identified on the Legal Notice page (“we”, “us”, or “our”); SkyStudy is a brand name, not a legal person. The full identity and establishment details of the trader are set out on our Legal Notice page.

When you create an account you confirm that you are at least 16 years old and accept these Terms by ticking the acceptance box or, for sign-in with Google, by continuing after the displayed notice. We record the date, time, and version of the Terms you accepted.

2. Description of Service

SkyStudy ATPL is an online study platform for Airline Transport Pilot Licence (ATPL) theoretical knowledge examination preparation. The Service provides practice questions, timed exam mode, progress analytics, and study tools.

The Service is an educational revision aid only. It is not flight-operations software, not dispatch software, not a navigation tool, and not professional, legal, medical, careers, employment, recruitment, immigration, visa, financial, tax, or training-authority advice.

Specific features, content depth, analytics, offline capabilities, community surfaces, and subject coverage may vary by subscription plan, device, browser support, release stage, maintenance state, and future product changes.

2.1 What Is Not A Promise

SkyStudy is in beta, it is still being built, and this site is large. This section says how to read anything on it that sounds like a promise about the future, wherever that statement appears.

Where anything we publish describes something as free, included, unlimited, permanent, or unchanging, it describes the position at the time it was written. It is not a commitment that the position will stay the same. This section is about how long something lasts, not about whether a description is accurate: what we say a feature does today is meant to be true today, and this section is not a licence to describe it wrongly. It applies to every surface we publish: pages, headings, badges, feature lists, FAQ answers, blog posts, emails, screenshots, help text, and social media. In particular, nothing we publish is a promise that any feature, tool, question, subject, or the Service as a whole will remain free of charge, keep its current price, keep its current limits, or stay available indefinitely, and no such promise can be inferred from the fact that something is offered at no charge today.

This section does not override a specific commitment we made to you, information that forms part of your contract, or mandatory consumer rights. It does not turn an inaccurate description into an accurate one.

This section limits what our statements about the future mean. It does not touch any of the following, which continue to bind us:

• Advance notice. Where something you are already using stops being free, we publish notice on that feature's own page before the change takes effect.
• No retroactive charging. Use of anything while it was free is never charged for afterwards.
• What you have already bought. This section does not change a purchase you have already made, and it does not override the description, price, and characteristics we gave you before you paid. That pre-purchase information forms part of your contract.
• Your legal rights. Nothing in this section removes or limits any right you have under mandatory consumer law, including your rights where digital content or a digital service does not conform to what was described to you.

Why this section exists, stated openly: SkyStudy began as a free library of pilot tools and is still in beta. As individual tools mature, some are expected to move to paid plans. Which ones, and when, is not decided. We would rather say that here, once and plainly, than leave a sentence somewhere on the site promising a price we are not in a position to promise.

2.2 If SkyStudy Stops Operating

SkyStudy is run by one person, and it may not run forever. This section says what happens to something you have paid for if we stop. The commitments below apply alongside your statutory rights.

We may discontinue the Service, or any part of it, for a valid reason. The valid reasons are: that running it is no longer financially sustainable; that a provider we depend on withdraws, fails, or changes its service; that a legal, regulatory, or licensing change makes continuing unlawful or impractical; that there is a security or safety problem we cannot fix; or that the person who runs SkyStudy cannot continue through illness, incapacity, or death.

If we discontinue something you have paid for before you have received all of what you paid for, we refund the proportionate part of the price for the part you did not receive.

• Subscriptions are measured against the period you paid for. If you paid EUR 100 for 12 months and the Service stops after 6, you are refunded EUR 50.
• One-time purchases described as lifetime access are measured on the same basis against the minimum supply period set out in Section 4.3, because a one-time purchase has no billing period of its own to measure against.

The refund described here is our minimum contractual commitment. It does not replace any greater refund, compensation or other remedy required by applicable law. Section 8 explains the limits on liability.

Where reasonably practicable and subject to mandatory notice requirements, before access ends we will publish notice on the site, give you a reasonable period to export your data, and stop taking payment for any period we already know we will not supply.

If insolvency proceedings apply to the operator, claims and repayments are governed by the applicable insolvency rules. Your claim is not extinguished by these Terms, but recovery may depend on the procedure and available assets.

Nothing in this section removes a right you have under mandatory consumer law, and where that law gives you more than this section does, that law applies instead. One case is worth stating plainly rather than leaving you to find it: if we take your money and then stop before supplying anything at all, you are entitled to all of it back, not to a proportionate part.

2.3 If SkyStudy Changes Hands

We may transfer this agreement, and the Service, to another person or company, for example on a sale of the business or a reorganisation. If we do, what you have paid for continues on the same terms with the new provider, and we will tell you before it takes effect. If the transfer would reduce what you are entitled to under this agreement, you may end it instead and receive the proportionate refund described in Section 2.2. You may not transfer your own account or your access to anyone else.

3. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration.

4. Subscription & Payment Terms

4.1 Free Access During The Beta

The ATPL question bank is free to use during the public beta. What happens when the beta ends is not settled. The plan today is a free tier carrying a limited daily allowance of practice questions, with timed exam mode, spaced repetition and full analytics reserved for paid plans; the allowance currently in force is shown on the pricing page. That is a plan and not a guarantee. The size and shape of any free tier, and whether a particular feature sits inside it, may change before the beta ends, and we do not guarantee that a free tier will exist indefinitely.

Three things do not depend on that outcome: nothing is charged automatically when the beta ends, the terms that will apply are published on the pricing page before they take effect, and use of the question bank while it was free is not charged for retroactively.

Some features are sold separately from the ATPL subscription and are not covered by the free tier. Section 4.3 covers those.

SkyStudy also publishes a library of free tools outside the ATPL question bank, such as calculators, decoders, planners and practice trainers. SkyStudy is in beta, and those tools are free to use at the time you use them. Which tools are offered free of charge can change: as a tool matures it may move to a paid plan, and no individual tool is guaranteed to remain free. Where a tool that was previously free becomes paid, we will publish notice on that tool's page before the change takes effect, and use of the tool while it was free will not be charged for retroactively.

4.2 Paid Subscriptions

Paid subscriptions are available in 1-month, 3-month, 6-month, and 12-month billing periods, as well as single-subject access. Prices are displayed in EUR on the subscription page and are charged via Stripe. The name of a plan describes its billing period, not an end date: every plan renews automatically until you cancel it.

• Subscriptions are billed upfront for the selected period
• 7-day free trial is available for new subscribers on multi-month plans
• Subscriptions renew automatically at the end of each period unless cancelled. The renewal amount, how often it happens, and how to stop it are shown on the plan itself, immediately above the button, before you pay
• You may cancel at any time via the billing portal on your subscription page. Cancelling stops the next charge, access continues until the end of the period already paid for, and there is no cancellation fee and no minimum term beyond the period you are in
• EU consumers have a 14-day right of withdrawal from the date the subscription contract is concluded. At checkout you confirm only that you want your access to start straight away during that period; starting access does not take the right away. You can withdraw online at any time from Withdraw from your contract, and on a first purchase inside 14 days the refund is issued automatically. See Refunds & Withdrawal Rights for full details

4.3 One-Time Purchases

Some features are sold as a single payment rather than a subscription. The ICAO English Pro course is one of these. A one-time purchase does not renew, is not billed again, and gives access to the feature it was bought for. Its price and the VAT position are shown before you pay. Buying a one-time feature does not give access to the ATPL subscription tiers, and an ATPL subscription does not include features that are sold separately.

Where a one-time purchase is described as giving lifetime access, that means access for as long as SkyStudy operates the feature, and no longer. It ends if we stop operating that feature, and it ends if SkyStudy itself ceases to exist. It is tied to the lifetime of the purchasing account, is personal, is non-transferable, and is limited to one account. It does not mean access in perpetuity regardless of whether the feature, or SkyStudy, still exists. This same definition is shown next to the price, before you pay.

The minimum supply period is 24 months from the date of purchase. That is how long we undertake to keep a one-time purchase available, and it is the period Section 2.2 measures a refund against if we stop sooner. If we withdraw it half way through that period, you are refunded half the price. It is a floor and not a ceiling: we expect to run these features for longer, and if we do, your access continues for as long as we operate them at no further cost. The 24-month period is our contractual minimum supply promise.

For withdrawal purposes, we treat every hosted one-time feature as an online service supplied over time. EU consumers have 14 days from conclusion of the contract to withdraw without giving a reason. At checkout you are asked to expressly request that the service starts immediately during that period. That request does not waive the right. If you withdraw after service has started, applicable law may allow us to retain an amount proportionate to what was supplied before your declaration. Any voluntary guarantee condition can add to, but never restrict, a statutory withdrawal right.

4.4 Refunds

Refund requests are handled in line with applicable consumer law and any mandatory rights that apply to your purchase. Contact support for refund requests and include the purchase email used at checkout. Our full refund and withdrawal terms, including how to exercise the 14-day right, are set out on the Refunds & Withdrawal Rights page.

4.5 Promotional Codes

Promotional codes and coupons are subject to their specific terms and expiration dates. They cannot be combined unless explicitly stated.

4.6 Pricing Errors

Prices are entered by hand and displayed through a payment provider, so mistakes are possible. Where a price, discount, or currency is displayed incorrectly because of an obvious error, and you could reasonably have recognised it as an error, we may decline or cancel the order and refund you in full before we supply what you ordered. We will tell you why, and you will owe us nothing.

This works one way only. We will not cancel a correctly priced order because the price later went up, and we will not charge you a higher price than the one you agreed without asking you first and getting your answer.

5. Acceptable Use

You agree not to:

• Share, redistribute, or commercially exploit our question content
• Attempt to extract or scrape questions or explanations from the Service
• Use automated tools (bots, scrapers) to access the Service, except for crawlers that identify themselves and stay inside what our robots.txt allows, which includes search engines, answer engines and the AI crawlers our robots.txt does not disallow
• Impersonate other users or misrepresent your identity
• Interfere with the Service's operation or security
• Share your account credentials with others
• Post unlawful, abusive, defamatory, infringing, or misleading community content
• Upload official exam questions, confidential training material, or third-party content you do not have the right to share
• Use the Service for flight operations, navigation, dispatch, maintenance, medical, legal, or other safety-critical decisions
• Use a metered feature in a way that is automated, resold, shared between people, or otherwise far beyond ordinary personal study

5.1 Fair Use Of Metered Features

Some features cost us money each time they run, such as speech assessment, generated documents, and interview feedback. We may set reasonable limits on how many times you can use them in a period, and we publish the limit on the feature's own page or show it in the feature itself. Limits exist to stop abuse and to keep the running cost of a free or low-priced feature survivable, not to reduce what you have bought.

Where you have paid for a stated quantity, that quantity is what you get, and a fair-use limit does not reduce it. If we have to lower a published limit on something you are paying for, Section 2.2 applies: you are told in advance and you may end the contract and take the proportionate refund. We may suspend a metered feature for an account immediately where use is automated, shared, resold, or is causing costs plainly outside ordinary personal study, and we will tell you why. Where a suspension was applied automatically, you can ask a person to review it under Section 8.1, and we will answer you.

6. User Content & Community Areas

If you submit explanations, comments, forum threads and replies, reports, or other content, you keep ownership of what you create, but you grant us a non-exclusive, worldwide, royalty-free licence (sublicensable only to the service providers who host and deliver the Service on our behalf) to host, store, display, reproduce, adapt for formatting, moderate, and remove that content as needed to operate, secure, and improve the Service. This licence ends when you delete the content or your account, except that it survives for copies already shared with other users and to the extent we must retain content to comply with law or resolve a dispute.

We may remove or restrict access to community content that violates these Terms, creates legal risk, or harms other users or the integrity of the platform.

The community forum is public. Anyone can read forum threads and replies without an account, and search engines may index them, so do not post anything you would not want to be public. Posting requires a free account, and your posts appear under your community display name rather than your real name. We may pin, lock, hide, move, or remove threads and replies to keep the forum useful and within these Terms. Because a discussion can contain other people's replies, a thread or reply you wrote may stay visible after you delete your account, shown as written by a former member rather than by you.

Community explanations, comments, sightings, and votes are user-generated study discussion. They are not professional aviation advice and may be incomplete, outdated, or incorrect. You are responsible for checking official sources before relying on any community contribution.

Some staff replies in community areas are drafted with AI assistance, reviewed, and labelled as AI-assisted. They are informational study help, not professional, legal, or training advice.

6.1 Reporting Content (Notice and Action)

If you believe content on the Service is illegal, infringing, or breaks these Terms, you can flag it for review. Signed-in users can use the in-app report option on a question or its discussion; that report goes into our moderation queue, and a moderator reviews it and notifies the reporter of the outcome. Anyone, including users, non-users, and public authorities, can also send a notice to our designated contact point at to2000bv@gmail.com. Please describe the content, where it appears, and why it should be removed, so we can act. For a checklist of what to include in an intellectual-property notice, see the IP and Content Complaints page.

Job listings have their own control. Every vacancy page carries a “Report this listing” button that needs no account, so a pilot who spots a fake vacancy can tell us without signing up first. Section 6.3 sets out what happens next.

We review notices and may remove or restrict content, or take no action if a report is unfounded. If we remove your content or restrict your account, you can contest the decision by replying to the notice you receive or by writing to the same address, and we will review it. Nothing here limits any rights you have under the EU Digital Services Act or other applicable law.

How moderation decisions are made

Reports are triaged partly automatically. Once a piece of content reaches a set number of reports, or receives a single report in a higher-severity category, it is hidden automatically before a human moderator has looked at it. A moderator then reviews that decision afterward, and if you believe content was hidden in error, you can reply to the moderation notice you receive to contest it.

6.2 Employer Job Submissions

Anyone can propose a pilot vacancy through our posting form without an account. This section applies to you if you do. Listing is free: we charge no fee to advertise a vacancy and no fee to any candidate. We are not a recruitment agency and not an employment intermediary. We do not screen, vet, or endorse employers, we never handle an application, and we never contact a candidate on an employer's behalf. A published listing links to the employer's own application page and does nothing else.

By submitting a vacancy you warrant that:

• you are authorised by the operator named in the submission to advertise the role;
• no fee of any kind is charged to a candidate to be considered, selected, or employed, including application, assessment, visa, or agency fees, and including any contribution to type-rating or line training costs that is not stated plainly in the advert itself;
• the vacancy is genuine, currently open, and accurately described;
• any age, nationality, or comparable criterion you state is your own requirement and is lawful where you are hiring. Criteria of that kind are lawful in some countries and unlawful in others, including across the EU. We publish them attributed to you, we do not adopt them as our own editorial requirements, and we may decline a submission that states one.

You keep ownership of the text you submit and grant us the same licence as clause 6 above so we can host, format, moderate, and display it. Nothing you submit is published automatically. Every submission is held for review, checked by automated rules and an automated content screen, and then read and decided by a person. Those automated checks flag a submission for that person and never publish, refuse, or rank anything by themselves. If we decline, we email you the specific reason and you may reply to contest it or send a corrected version. We may remove a listing at any time, and we will normally do so on request from the operator concerned or when a vacancy has closed.

6.3 The Pilot Jobs Board

Our jobs board lists flight-deck vacancies from two sources: adverts published on operators' own careers pages, which we summarise in our own words and link out to, and vacancies submitted to us under section 6.2. This section applies to everyone who reads the board, whether or not you have an account.

We are not a recruitment agency and we are not an employment intermediary. We do not place workers, in Romania or anywhere else. What we do is publish information and link to the operator's own application page. Specifically, and this is what that distinction rests on:

• we charge a candidate no fee, of any kind, at any stage;
• we charge an employer no fee to list a vacancy, so no operator pays for placement, ranking, or prominence on the board;
• we never receive, forward, or handle an application, a CV, or a document. You apply on the operator's site, directly to them;
• we never contact an operator on your behalf, never represent you to anyone, and never present ourselves as your recruiter or agent;
• we take no commission, introduction fee, or success fee from anyone for anything on this board.

That describes how the board works today. It is a statement of our current practice, not a promise about the future. If any of it changes, and in particular if a fee of any kind were ever introduced, we will publish the change on this page before it takes effect, and the characterisation above will be reconsidered at the same time.

Listings are informational. Hiring requirements change without notice and an advert can be out of date or withdrawn before we notice. We do not screen, vet, endorse, or verify employers, and a vacancy appearing here is not a statement by us that it is genuine, current, or suitable for you. Always check the vacancy on the operator's own official site before you apply, and never pay anyone to be considered for a flying job.

Operator names and trademarks belong to their owners. We name them factually, to describe published hiring requirements, and we are not affiliated with, endorsed by, a partner of, or an agent for any of them.

Where a listing states an age limit, a nationality requirement, or a comparable criterion, that is the operator's own stated requirement and not ours. Criteria of that kind are lawful in some countries and unlawful in others, including across the EU. We publish them attributed to the operator, we do not adopt them as our own, and we never apply them to you or use them to decide what you are shown.

Reporting a listing. Every vacancy page carries a “Report this listing” control, and you do not need an account to use it. You can also write to to2000bv@gmail.com. We read every report and a person decides each one; nothing is taken down automatically. Suspected recruitment fraud and any demand for money from a candidate are treated as urgent. If we remove a listing we record why and, where we have a contact for whoever supplied it, we send them that reason and a route to contest it. See section 6.1 and the IP and Content Complaints page.

7. Intellectual Property

All content on SkyStudy, including questions, explanations, images, diagrams, and software, is our intellectual property or used under licence. You may not copy, reproduce, or distribute any content without written permission.

Questions based on EASA/LBA learning objectives reference publicly available syllabi. Our original question formulations, explanations, and annotations are proprietary. Official-source learning-objective text remains attributable to its original public source and is not claimed as SkyStudy-owned text. See our Official Sources & Attribution page for source families, attribution details, and the no-endorsement statement.

7.1 Feedback And Suggestions

If you send us an idea, a feature request, a bug report, or any other suggestion about the Service, we may use it, build it, and share it without restriction, without payment, and without any obligation to you. This exists so that a suggestion we happen to receive twice, or one that matches something already on our own roadmap, cannot become a claim against us later.

This does not apply to anything you send us under a separate written agreement, it gives us no rights over your personal data beyond the Privacy Policy, and it does not transfer ownership of material that is separately yours, such as the contents of a CV you build with the Service. Sending feedback is voluntary, so please do not send us anything you need to keep confidential.

8. Service Availability, Accuracy & Liability

We supply the Service with reasonable care and skill and remain responsible for its conformity with your contract. We do not guarantee uninterrupted operation, error-free content, or any examination, licence or employment outcome. The study-only limitations below do not remove your statutory rights if the Service is not supplied as agreed.

We do not guarantee uninterrupted availability of any particular feature, question count, explanation set, subject depth, exam-mode configuration, analytics surface, offline pack, community workflow, or future roadmap item. Features may be added, changed, limited, paused, or removed for the valid technical, legal, licensing, security or operational reasons explained in Sections 2.2 and 10. The notice, termination and remedy protections in those sections still apply.

Offline mode is provided for convenience and depends on your browser, device storage, service worker support, and local cache retention. Clearing browser data, changing devices, private browsing, or browser storage limits may remove offline packs or unsynced local answers.

You remain responsible for checking official EASA, NAA, ATO, aircraft, and training materials before relying on any content for exams, training, or operational decision-making. Passing results, exam readiness indicators, and explanations inside SkyStudy are informational only and do not guarantee any examination outcome or licence result.

Any study recommendations, weak-area flags, review timing, exam-mode scores, analytics summaries, explanations, comments, and community content are informational only. They are not a substitute for official materials, instructor guidance, or your own independent review.

To the extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was made, or for losses to the extent caused by your breach or misuse or that you could reasonably have avoided. A disappointing exam, licence or employment result does not by itself establish a defect in the Service or a right to compensation.

Claims are subject to the limitation periods provided by applicable law. These Terms do not shorten them.

These limits do not exclude statutory refunds, conformity remedies, compensation for which liability cannot lawfully be limited, fraud, intentional misconduct, gross negligence, or death or personal injury caused by our fault. Nothing in these Terms excludes liability that cannot lawfully be excluded under consumer or other mandatory law.

8.1 Automated And AI-Generated Output

Parts of the Service produce output automatically. Some of it comes from rules we wrote, and some from AI language models supplied by the providers identified in Section 4 of our Privacy Policy. It includes review scheduling and weak-area flags, aptitude exercise scores, speaking and pronunciation assessment, generated CV and interview text, and written feedback on answers you give.

• Automated output can be wrong, incomplete, or out of date, and it can be wrong while sounding entirely confident. Check anything you intend to rely on against official sources, your ATO, or your instructor.
• Any score, level, band, percentage, or rating the Service gives you is our own internal measure and has no official standing. It is not a language proficiency assessment or endorsement under ICAO Annex 1, not an aptitude or selection result recognised by any airline, examiner, or authority, and not a licence, rating, or certificate of any kind. Only an authorised examiner or authority can issue any of those.
• We do not predict whether you will pass an examination, obtain a licence, or succeed in any selection process or job application, and nothing the Service produces should be read as that prediction.
• Where you supply the input, such as your CV details or a spoken or written answer, what comes back is a draft for you to read and edit. You remain responsible for anything you then send to an employer, an ATO, or an authority, including whether it is accurate and whether it is true of you.
• We do not use automated processing alone to make decisions about you that produce legal effects or that similarly significantly affect you. If you believe an automated output has affected you unfairly, write to to2000bv@gmail.com and a person will review it.
• AI features depend on third-party providers. If a provider changes its model, its pricing, or its terms, or withdraws it, we may have to change or remove the feature. Section 2.2 sets out what you are owed if that happens to something you paid for.

You may not present output from the Service as an official assessment, as a qualification, or as the work of an examiner or authority, and you may not use it to suggest that any authority has assessed you.

8.2 Keep Your Own Records

We take backups and we work hard not to lose anything, but we do not guarantee that any answer history, progress figure, streak, note, generated document, uploaded file, or recording can be recovered after a fault, a provider incident, or an account deletion. Retention periods are set out in the Privacy Policy (Section 5), and we do not undertake to hold your data for longer than those.

Export your data periodically from your account settings, and keep your own copy of anything you may need later for an application, an ATO, an employer, or an authority. Do not let the Service be the only place something important exists. Where we are responsible for losing data, Section 8 applies, including its mandatory-law protections.

9. Account Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time from your account settings. See our Privacy Policy for details on data deletion.

We may also restrict access, remove content, or preserve records where reasonably necessary to investigate abuse, prevent fraud, comply with law, enforce these Terms, or protect other users.

9.1 What Survives The End Of Your Account

Ending your account, whether you delete it or we terminate it, stops your access. It does not switch off the parts of these Terms that are meant to outlast it. These continue to apply to anything that happened while you had an account: Section 2.1 (how to read statements about the future), Section 2.2 (what we owe if the Service stops), Sections 7 and 7.1 (intellectual property and feedback), Sections 8, 8.1 and 8.2 (accuracy, automated output and lawful liability provisions), Section 11 (governing law, complaints and dispute resolution), Section 13 (responsibility for misuse), Section 16 (severability), Section 17 (entire agreement and waiver), and Section 18 (assumption of risk). Any other provision that by its nature is meant to continue does continue.

This runs in both directions. Ending your account does not cancel a payment you already owe us, and it does not remove a refund or any other consumer right you already had when it ended.

10. Changes to Terms

We may change these Terms or the Service for a valid reason: to maintain security or compatibility, comply with law or third-party licensing requirements, improve functionality, or address the operational circumstances in Section 2.2. Changes beyond those needed to maintain conformity will impose no additional cost. We will explain changes clearly and communicate material changes by email at least 30 days before they take effect. Where applicable law permits and urgent action is necessary to address a serious security risk or comply with an immediate legal obligation, we may act sooner and will explain the action as soon as reasonably practicable. This does not remove any mandatory notice, termination or refund right.

If a change adversely affects your access or use more than minimally, we will tell you in advance on a durable medium, including your right to terminate without charge within 30 days after the notice or the change, whichever is later. Any refund or other mandatory remedy remains available. Mandatory rights apply whether you paid money or the law otherwise covers your contract. Continued use alone does not waive those rights or change agreed pre-contract information. Where your express agreement is required, we will obtain it.

10.1 How We Give You Notice

Several parts of these Terms promise you advance notice: a material change to these Terms (Section 10), a change to something you are currently paying for (Sections 2.2 and 19), a reduction to a published fair-use limit (Section 5.1), a transfer of the Service (Section 2.3), and a decision to stop operating (Section 2.2). Unless the law requires otherwise, we give that notice by email to the address on your account, and where it affects something you paid for, also inside the Service or on that product's own page. Email is a durable medium, which is the form the law requires for notice of a change to a paid digital service.

Please keep the email address on your account current and readable. A notice we send to the address you gave us is effective even if you no longer use that mailbox. If you cannot receive email, tell us at to2000bv@gmail.com and we will agree another route with you.

11. Governing Law, Complaints and Dispute Resolution

These terms are governed by the laws of Romania (EU member state). Any disputes shall be resolved in the courts of Romania, subject to EU consumer protection regulations that may provide additional rights, including the mandatory consumer-protection law of your country of residence in the EU. Nothing here removes a consumer's right to bring proceedings in the courts of their own place of residence where the law gives them that right.

Our complaint procedure. Send any complaint to to2000bv@gmail.com, or, if you have an account, from the feedback page inside the app. We answer within 30 days and tell you the outcome in writing. If our answer does not resolve your complaint, that same written answer will tell you about the SAL route described below, so you do not have to come looking for it.

If we cannot resolve it. If you are a consumer and your complaint to us was not resolved, you may take the dispute to the alternative dispute resolution system (SAL) coordinated by the Romanian consumer protection authority ANPC, at reclamatiisal.anpc.ro, or complain to ANPC directly at anpc.ro. Using SAL is voluntary, and it does not affect your right to go to court. We have not undertaken in advance to use any single named dispute resolution body. The full routes, including the equivalent bodies for consumers resident in other EU countries, are listed on our Legal Notice page.

12. Minimum Age

The Service is intended for users aged 16 or over. You may not create an account or use the Service if you are under 16. By creating an account, including by signing in with Google, you confirm that you are at least 16 years old, and we record that confirmation with the date and time. If we are told or otherwise learn that an account belongs to someone under 16, we will suspend it and delete the account data. See our Privacy Policy for how we handle data relating to age.

13. Responsibility For Harm Caused By Misuse

You are responsible under applicable law for direct, reasonably foreseeable loss caused by your intentional or negligent breach of these Terms or infringement of another person's rights. This includes unlawful content you submit where you are legally responsible for it. We must take reasonable steps to mitigate loss.

You are not responsible for our fault, unsupported claims, or settlements made without your agreement. This clause does not require you to fund or conduct our defence and does not limit your mandatory consumer rights.

14. Third-Party Service Dependencies

The Service depends on third-party infrastructure and service providers. Their outages, errors or policy changes can affect the Service. Using a third-party provider does not remove our contractual or statutory responsibilities to you. Dependencies include:

• Stripe, payment processing, billing portal, and subscription management;
• Supabase, database hosting, authentication, and file storage;
• Upstash, rate limiting and caching infrastructure;
• Vercel, application hosting, edge network, and serverless compute;
• Resend, transactional and account email delivery;
• Cloudflare, bot protection, anti-abuse verification (Turnstile), and CDN services;
• Sentry, error monitoring and diagnostic telemetry;
• NOAA / aviationweather.gov, public weather data (METAR, TAF) shown on airport weather pages; and
• your own internet service provider, browser, device, or network connection.

We will make reasonable efforts to communicate planned maintenance or known outages that affect the Service, but we cannot guarantee continuity of any third-party service. Where a provider's outage, policy change, or decision to discontinue a service forces us to modify or remove a feature, the change protections in Section 10 and your statutory remedies continue to apply. Section 8 explains the lawful limits on liability.

15. Force Majeure

An event beyond our reasonable control may delay performance. Examples include natural disasters, war, government restrictions and widespread infrastructure outages. A provider failure or cyberattack is not automatically beyond our reasonable control. Any relief from liability applies only to the extent the law permits and the event actually prevents performance despite reasonable precautions.

We will notify you as soon as reasonably practicable, take reasonable steps to limit the effects and restore service, and resume performance as soon as circumstances allow. Your statutory remedies for non-supply or nonconformity remain available without waiting 90 days. The minimum refund commitment in Section 2.2 remains subject to any greater remedy required by law.

16. Severability

A term that is unlawful or unenforceable will not bind you. The remaining agreement continues where it can do so lawfully. This clause does not authorise rewriting an unfair consumer term or require you to accept a replacement.

17. Entire Agreement; No Waiver

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SkyStudy regarding your use of the Service and supersede all prior negotiations, representations, warranties, and understandings, whether oral or written, relating to the same subject matter.

Marketing materials, roadmap references, feature previews, blog posts, and social-media content describe the Service in general terms and do not form part of this agreement unless expressly incorporated in writing by a named SkyStudy representative. How to read any of that material where it sounds like a promise about the future is set out in Section 2.1.

This section does not exclude any information we gave you before you entered into a contract with us that applicable consumer law makes part of that contract, and it does not exclude or limit liability for fraud or fraudulent misrepresentation.

Optional analytics is separate from accepting these Terms. Declining or withdrawing that optional choice does not end your account or change the contract for the Service.

Our failure or delay in exercising any right or remedy under these Terms on any occasion does not constitute a waiver of that right or remedy on any other occasion, and does not prevent us from exercising that right or remedy in the future. A waiver is only effective if given in writing and signed by an authorised representative of SkyStudy.

18. Assumption of Risk; No Guarantee of Examination or Licence Outcome

SkyStudy is a study aid. It is not an approved course, does not confer any qualification, and does not satisfy any requirement of any National Aviation Authority, Approved Training Organisation, or examination body.

The following limitations explain the appropriate use of the Service. They do not transfer responsibility for our own breach to you:

• passing rates, readiness scores, weak-area indicators, spaced repetition schedules, and progress analytics within SkyStudy are informational estimates only and are not a prediction, guarantee, or warranty of performance on any official EASA, NAA, or ATO examination;
• the question bank may contain inaccuracies, outdated information, or differences from current official learning objectives; you are responsible for verifying all content against official EASA publications and your ATO materials before relying on it;
• study decisions, exam entry timing, subject order, and revision strategy are entirely your own responsibility; SkyStudy provides no professional educational, instructional, or advisory services; and
• no use of SkyStudy, however extensive, guarantees obtaining any pilot licence, rating, type certificate, or any professional or career outcome.

Use SkyStudy alongside official materials and instructor guidance, rather than as your sole source of examination preparation. No refund or compensation is promised merely because you do not achieve a particular result. Any claim about a breach by us remains subject to Section 8 and your mandatory rights.

19. Beta Service; No Service-Level Guarantee

The Service is currently provided in a public beta phase. The ATPL question bank is free to use during the beta. As such:

• We do not promise a particular uptime percentage or response time unless expressly stated in your purchase terms. This does not reduce our agreed supply commitments or statutory conformity obligations.
• Features, question counts and other functionality may change for the valid reasons in Section 10, subject to its notice, termination and remedy protections. A free or beta label does not remove rights that apply to your contract under mandatory law.
• The Service may be discontinued in whole or in part. What you are owed if that happens to something you paid for is set out in Section 2.2, without limiting any greater statutory remedy.
• Data retention follows our Privacy Policy (Section 5). We do not guarantee data retention beyond the periods stated there. We strongly recommend that you export your study data periodically using the data-export feature in your account settings.
• Free-tier and beta users understand that the free offering may be modified, restricted, or concluded subject to Section 10. Continued free access is not guaranteed beyond the current beta period.

Nothing in this section affects any non-excludable consumer rights, including where those rights apply to a service supplied without a monetary payment.

20. Contact

Questions about these Terms, or legal and content notices, can be sent to to2000bv@gmail.com. Our provider identification and establishment details are on the Legal Notice page.